Privacy Policy
Effective Date: December 22, 2025
POW Map (“we,” “our,” or “us”) is a software platform operated by Benzify that provides tools for field-service businesses to manage service requests, technicians, and customer communications.
Information We Collect
We may collect the following information when users interact with our website or platform:
- Name
- Phone number
- Email address
- Service address
- Job and appointment details
- Technical data such as IP address and browser type
How We Use Information
We use collected information to:
- Respond to service requests and inquiries
- Send transactional SMS notifications (such as job updates, confirmations, and technician assignments)
- Communicate with customers and technicians regarding services requested
- Improve platform functionality and user experience
- Provide customer support
SMS Communications
By submitting your phone number through our website forms or platform, you consent to receive SMS messages related to service requests, job updates, appointment notifications, and account communications.
Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP. For help, reply HELP.
Data Sharing
We do not sell, rent, or share personal information with third parties for marketing purposes.
Information may be shared only with trusted service providers (such as messaging and hosting providers) strictly for platform functionality.
Data Security
We implement reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, or disclosure.
Data Retention
We retain personal data only as long as necessary to fulfill operational and legal obligations.
Your Rights
You may request access, correction, or deletion of your personal data by contacting us at: support@benzify.us
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
Contact
If you have questions about this policy, contact us at: support@benzify.us